Frequently asked questions
General questions about working with us. Each service page has its own questions about that type of finance.
Working with Platinum Property Finance Experts
Are you a lender or a broker?
We are a broker. We do not lend our own money. We look at what you need, approach lenders and funding providers whose criteria fit, and manage the application with you through to completion.
How quickly can finance be arranged?
It depends on the type of finance, the property and how quickly the valuation and legal work can be completed. We aim to reply to every new enquiry within one working day. For bridging finance a decision in principle is often issued within 24 to 48 hours, while development finance and commercial mortgages usually take longer.
What do you need from me to give a quote?
To start, we need to know the type of finance, roughly how much you want to borrow, what the money is for, the property or business involved and how you plan to repay. A lender will ask for supporting documents later, and we will tell you exactly what is needed.
Do you arrange finance for investment properties?
Yes. We arrange buy-to-let mortgages for individual landlords, limited companies, portfolio landlords and HMOs, as well as commercial investment mortgages and bridging finance for purchases that need to move quickly.
What types of business can apply for funding?
We work with sole traders, partnerships and limited companies across most sectors. Options include business loans, commercial loans secured on property, working capital facilities and invoice finance. What is available depends on trading history, turnover and the security on offer.
Can you help if my property is at risk of repossession?
Speak to your lender as early as you can, and consider free, independent debt advice from MoneyHelper, StepChange or Citizens Advice. Where refinancing is a realistic option we can look at whether a specialist lender may be able to help, but we cannot promise that finance will be available.
Which areas do you cover?
Our office is in Warwick and we work with clients across Warwickshire and the West Midlands. Most of what we do is handled by phone, email and video call, so we arrange finance for borrowers across the UK.
Still have a question?
Ask us directly. We are happy to talk through your situation before you decide anything.